Infrastructure and Services

A 5,000 KVA total capacity installed in a main power substation of 5 MVA connected to a voltage level of 34.5 MVA, which allows us to count on reliability and quality of service, and three electric backup plants to guarantee continuity of our operations.

The two existing deep wells for water extraction, which operate in turn, and our water treatment system allows us to self-supply independently and independently.

Our industrial park has two independent systems for the collection and management of rainwater and domestic sewage.

The existing telephone infrastructure allows the provision of the service by different telephone operators. The installed users and support companies can contract cellular service with any operator.

Connectivity through a fiber optic network which allows access to all internet providers in the market. This structure provides access to high-speed internet channels.

The technology of activated sludge is used. We have the corresponding waste management permits issued by environmental authorities.

We maintain the green areas, gardens and common areas generating pleasant and environmentally friendly spaces, for this we have strategic allies suitable and qualified.

We have a modern food facility, operated by a company specialized in catering services, with an area of approximately 380 sq. meters. This has a dining area for more than 100 simultaneous guests, and a production center for food preparation, guaranteeing the food reliability, quality and safety. The area also as approval of competent authorities in terms of restroom concepts.

In our facilities we have the cash extension service and an ATM of the Bank, a member of the Aval Group network, which makes banking operations accesible.

Con el fin de facilitar la realización de las operaciones aduaneras y de comercio exterior de nuestros usuarios, la Zona Franca Palmaseca cuenta con oficinas asignadas exclusivamente para el funcionamiento de la DIAN.

Our excellent location next to Alfonso Bonilla Aragón International Airport allows the arrival of public transportation routes coming from Cali and Palmira, operated by different transportation service companies.

Personnel trained to coordinately operate before, during and after the occurrence of an emergency event. Training mainly on prevention, care and management of equipment for control of a basic event. Additionally, it is the promoting team of risk identification preventive actions, to avoid emergencies.

There is an emergency hotline available year round, 24/7, for reporting occurrence of events, accidents or situations that affect the normal development of the Free Trade Zone operations.

In order to provide security and confidence to the companies, there is properly equipped firefighter service and two firefighters trained and certified by the NFPA (National Fire Protection Association), this service is available year round, 24/7.

Our Emergency Plan allows the identification of different types of risks existing in the area.  It provides guidelines to take preventive actions and be prepared to act in case of an emergency. Additionally, we periodically perform evacuation drills in order to sensitize and prepare the population on how to behave in case of an actual emergency.

There is a fishbone network that connects with traffic hydrants. The system is fed by means of a raised metal tank or an electric pump shared with the water treatment plant.

In order to provide prevention tools for the road safety of our industrial park, we perform activities mainly for the awareness and training of personnel, making emphasis on transit rules compliance and the attitude of pedestrians and drivers, as well as key aspects to prevent traffic accidents.